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TOPIC: Mushkin Chronos 120GB just died

Mushkin Chronos 120GB just died 6 months 3 weeks ago #2149

  • u0berdev
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Greetings Mushkin!

First off, thank you for the many years of great products! I'm here to stay! Big mushkin fan.

Now on to the topic: My SSD just died.

I purchased this SSD (according to my Newegg invoice) on 4/27/2012. Newegg states 3 year warranty, so looks like I'm good there.

Now here's how I know it died:
I've been running Windows 7 on this thing for a little under 2 years now. Flawless, fast, awesome. Well, just yesterday, I booted up, and Windows 7 started acting funny shortly after boot. For about 10 seconds, it was if the SSD just stopped responding. A few seconds later, and I got a BSOD. System rebooted, and upon BIOS, BIOS took a good 15 seconds longer to load. Once BIOS was loaded, I immediately saw the "NO BOOT DISK" available message. Yep, sure enough my SSD died. I tried swapping it to different Sata ports to make sure it wasnt the onboard sata controller. Still didn't work. I swapped my other Chronos 120 which has linux on it, and it booted just fine. I tried to boot into linux with the dead SSD plugged in... no go.

This is not the first time I've had SSD's die. I know they do, and it happens (BACKUPS YAY!), but it is still a rare occurrence.

So, what's a mushkin fan gotta do to get an RMA up in here? :)
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Mushkin Chronos 120GB just died 6 months 3 weeks ago #2150

  • MushkinSean
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Hi,

So what you need to do is start a support ticket here
Make sure to attach a copy of your invoice from Newegg, and you should be all set.
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Mushkin Chronos 120GB just died 6 months 3 weeks ago #2154

  • u0berdev
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B) Thanks M.Sean! I wasn't aware of the ticket system. RMA request submitted.

Have a great day!
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Mushkin Chronos 120GB just died 6 months 3 weeks ago #2157

  • MushkinSean
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No problem :)

RMA approval should be in your email now.
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