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TOPIC: MKNP44SC480GB 1 drive of 4 is missing

MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2289

  • Iena
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Hi to all,
Can someone please help me ?
I have bought one months ago from RamExperts a Mushkin Scorption Deluxe 480GB and right now it is not booting at all. The SSD worked until yesterday, I suddenly had a blue screen and the system is restarted with the following error:

Integrated RAID exception detected:
Volume (Hdl:1314)is currently in state Failed....

I went into the LSI config utility but there aren't all four of the drives but only 3 in the LSI BIOS,and the last one is MISSING,
I tried to delete and rebuild the raid but there are only three of four disks.

Please help me
Regards
Luca
Last Edit: 4 months 1 week ago by Iena.
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MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2290

  • MushkinSean
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Hi,

If you shut down the computer and turn off the power, like pull the plug, for a couple of minutes and then restart does the missing SSD get detected?
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MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2293

  • Iena
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Hi,
thanks a lot for you answer, i have tried but nothing appens,i tried to build a new RAID O and now i can see only 3 of 4 drives.



IMG_54201.jpg






I need to open an RMA ticket with you directly or RamExpert?

Thanks a lot for your help
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MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2295

  • MushkinSean
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Start a ticket direct with us here
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MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2296

  • Iena
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All done my friend,thanks a lot for your help.
Have you got any idea what append?

Thanks
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MKNP44SC480GB 1 drive of 4 is missing 4 months 1 week ago #2297

  • MushkinSean
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It sounds like the one SSD is has quit working.

I forgot to mention that we will need a copy of the invoice from RamExperts, just attach that to your ticket and you will get the RMA approval. You should have a email from the ticket system now.
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