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TOPIC: Ventura Plus 64GB not recognized by some devices

Ventura Plus 64GB not recognized by some devices 5 months 1 week ago #2288

  • reini
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Hi,
I'm owning a Ventura Plus 64GB. On my own devices, like a Notebook (with USB 3.0 ports) running on Linux Mint or on my PC (with USB 3.0 ports) running Windows 8.1 my Ventura works always fine.

But I have the problem, that it isn't recognized always on some other devices, like a LG FlatTV or a notebook (without USB 3.0 ports) running Ubuntu or a PC (without USB 3.0 ports) running Windows Vista.

When I plug it in, the LED doesn't start blinking etc., just nothing happens. Last week it didn't work on the Ubuntu notebook, then I tried it on the Windows Vista PC, there it lasted a little bit until it installed the drivers and it worked there. After that, it worked too on the Ubuntu notebook. Yesterday I had the same issues, but it didn't work on the Ubuntu notebook and neighter on the Windows Vista PC. Then I tried it with my Linux Mint Notebook and there it worked as usual.


The device is formatted with FAT32 and only has one partition. I also tried "sudo dosfsck -w -r -l -a -v -t /dev/sdd1" but it then didn't work too on the other devices.

Do you guys have any ideas why it does not work an all devices or any hints what I can do if it doesn't work?
Could it be some issue because the devices where it always work have all in common, that they have USB 3.0 ports? (but there it works on USB 2.0 ports too).

Here are some information about the flash drive, maybe it can help:
udevadm info -q all -n /dev/sdd1
P: /devices/pci0000:00/0000:00:14.0/usb4/4-1/4-1:1.0/host9/target9:0:0/9:0:0:0/block/sdd/sdd1
N: sdd1
S: disk/by-id/usb-MUSHKIN_MKNUFDVS64GB_070B3A39A36BFD68-0:0-part1
S: disk/by-label/MUSHKIN
S: disk/by-path/pci-0000:00:14.0-usb-0:1:1.0-scsi-0:0:0:0-part1
S: disk/by-uuid/3185-C73A
E: DEVLINKS=/dev/disk/by-id/usb-MUSHKIN_MKNUFDVS64GB_070B3A39A36BFD68-0:0-part1 /dev/disk/by-label/MUSHKIN /dev/disk/by-path/pci-0000:00:14.0-usb-0:1:1.0-scsi-0:0:0:0-part1 /dev/disk/by-uuid/3185-C73A
E: DEVNAME=/dev/sdd1
E: DEVPATH=/devices/pci0000:00/0000:00:14.0/usb4/4-1/4-1:1.0/host9/target9:0:0/9:0:0:0/block/sdd/sdd1
E: DEVTYPE=partition
E: ID_BUS=usb
E: ID_FS_LABEL=MUSHKIN
E: ID_FS_LABEL_ENC=MUSHKIN
E: ID_FS_TYPE=vfat
E: ID_FS_USAGE=filesystem
E: ID_FS_UUID=3185-C73A
E: ID_FS_UUID_ENC=3185-C73A
E: ID_FS_VERSION=FAT32
E: ID_INSTANCE=0:0
E: ID_MODEL=MKNUFDVS64GB
E: ID_MODEL_ENC=MKNUFDVS64GB\x20\x20\x20\x20
E: ID_MODEL_ID=5200
E: ID_PART_ENTRY_DISK=8:48
E: ID_PART_ENTRY_NUMBER=1
E: ID_PART_ENTRY_OFFSET=8064
E: ID_PART_ENTRY_SCHEME=dos
E: ID_PART_ENTRY_SIZE=123527296
E: ID_PART_ENTRY_TYPE=0xc
E: ID_PART_TABLE_TYPE=dos
E: ID_PATH=pci-0000:00:14.0-usb-0:1:1.0-scsi-0:0:0:0
E: ID_PATH_TAG=pci-0000_00_14_0-usb-0_1_1_0-scsi-0_0_0_0
E: ID_REVISION=PMAP
E: ID_SERIAL=MUSHKIN_MKNUFDVS64GB_070B3A39A36BFD68-0:0
E: ID_SERIAL_SHORT=070B3A39A36BFD68
E: ID_TYPE=disk
E: ID_USB_DRIVER=usb-storage
E: ID_USB_INTERFACES=:080650:
E: ID_USB_INTERFACE_NUM=00
E: ID_VENDOR=MUSHKIN
E: ID_VENDOR_ENC=MUSHKIN\x20
E: ID_VENDOR_ID=13fe
E: MAJOR=8
E: MINOR=49
E: SUBSYSTEM=block
E: UDEV_LOG=3
E: UDISKS_PARTITION=1
E: UDISKS_PARTITION_ALIGNMENT_OFFSET=0
E: UDISKS_PARTITION_NUMBER=1
E: UDISKS_PARTITION_OFFSET=4128768
E: UDISKS_PARTITION_SCHEME=mbr
E: UDISKS_PARTITION_SIZE=63245975552
E: UDISKS_PARTITION_SLAVE=/sys/devices/pci0000:00/0000:00:14.0/usb4/4-1/4-1:1.0/host9/target9:0:0/9:0:0:0/block/sdd
E: UDISKS_PARTITION_TYPE=0x0c
E: UDISKS_PRESENTATION_NOPOLICY=0
E: USEC_INITIALIZED=46292795162
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Ventura Plus 64GB not recognized by some devices 5 months 1 week ago #2291

  • MushkinSean
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Hi,

It sounds like some kind of driver type issue.
What version of Ubuntu?
The notebook that only has USB2, what is the model of the notebook?
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Ventura Plus 64GB not recognized by some devices 5 months 1 week ago #2292

  • reini
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The Notebook is an Asus X59GL, running Ubuntu 12.04 x64.

The interesting thing is, that it doesn't work on the LG FlatTV too and that it didn't work on the (Acer) PC yesterday. So I can't imagine, that it is a driver issue?

I also have an old PC with Windows XP, there it doesn't work too. A few minutes ago I tried to use it with an HP Officejet Pro 8600 printer, but there it isn't recognized too.
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Ventura Plus 64GB not recognized by some devices 5 months 1 week ago #2294

  • MushkinSean
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Are there any BIOS updates for the notebook or the PC?

If the drive always works in Mint and Win 8.1, then it has to be driver/BIOS related on the other systems.
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Ventura Plus 64GB not recognized by some devices 5 months 6 days ago #2300

  • reini
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But why doesn't the device then neighter work on the LG TV nor on the HP printer?

I didn't need a driver till now for any USB flash drives on these devices, so it sounds a little bit strange, that now I should need a driver for a USB flash drive?
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Ventura Plus 64GB not recognized by some devices 5 months 6 days ago #2302

  • MushkinSean
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Do other USB3 drives work in the TV and printer?

Something weird going on, the drive should work in a USB2 port, usually it is the other way around if there is a problem.
The systems that the drive is not working on are older(with the exception of the tv and printer), so I am wonder if there is a BIOS update or something that would fix it.

Do you have a live CD of Mint that you could boot on the USB2 systems to see if the drive will mount in Mint?
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